Shipping Simplified at House of Greenery
We believe in keeping things straightforward — that's why we offer FREE shipping on eligible products* the United States of America. No hidden fees, no fine print. Just the simplicity you deserve.
Seamless Order Process
- Instant Confirmation: The moment you place your order, you'll receive a confirmation email. This means we've got your order and are ready to roll.
- Stock Check & Preparation: We immediately verify that your item is in stock and ready for dispatch. If there's a delay, we'll halt the charge and get in touch to figure out the next st. You'll receive a shipping confirmation email within 24 hours of your order heading out.
Shipping Time May Vary: Please note that shipping times can vary as all products are shipped directly from the manufacturer. Especially for larger items, such as greenhouses, the shipping process may take longer due to their size. Some greenhouses are prebuilt and require special handling and shipping arrangements to ensure they arrive safely. We appreciate your understanding and patience as we work to deliver your order as quickly and securely as possible.
* Pre-built greenhouse structures are excluded from Free Shipping promotion. Delivery fees may vary based on location.
What If Something’s Not Right?
- Inspect on Arrival: Check your package as soon as it arrives. Any damages? Let us know immediately.
- Damage Claims: Accept the delivery, snap some photos of the damage, and send them to us at contact@houseofgreenery.com.
Need to Follow Up?
Haven't seen your shipping confirmation within four business days? Something else on your mind? Drop us a line at contact@houseofgreenery.com— we're here to help.
Making Your Experience Effortless
At House of Greenery, our goal is to make your experience as effortless and enjoyable as possible — from browsing to unboxing. Questions? Insights? Reach out anytime.